01
Cloud Care · Micro
For a company with a minimal cloud footprint that needs specialist access a few times a month.
USD 180 / monthMonthly service
3 hours per month
- 3 hours per month
- Up to 8 main resources
- 1 cloud account
Managed Services
Your team stays on the business. Operations stay supported.
Administration and support for cloud, Microsoft 365, Intune, Defender or hour packs. Hours, schedule and SLA are those published in each plan.
From
USD 250 One-off payment
Hour pack · Pack 5: 5 hours. Reference price, subject to scope validation.
- 01Defined scope
Each plan states what is included and where it stops.
- 02Visible prices
The reference amount is shown on every plan.
- 03Validation first
Scope is confirmed before the proposal.
01
Five ways to operate the technology
Cloud Care, Microsoft 365, Intune, Defender and hour packs. Inside each one, the plan changes the scope and the price.
02
Cloud Care · Essential
For small companies that already depend on some cloud services but keep a simple environment.
USD 260 / monthMonthly service
5 hours/month
- 5 hours/month
- Up to 20 resources
- 1 account
03
Cloud Care · Starter
For companies with a small, stable cloud environment that need expert support without hiring internally.
USD 890 / monthMonthly service
8 hours/month of support
- 8 hours/month of support
- Up to 40 resources and 1 account
- Response SLA: 8 business hours
04
Cloud Care · Business
For companies that depend on the cloud to operate and need a faster response.
USD 1.650 / monthMonthly service
16 hours/month
- 16 hours/month
- Up to 120 resources and 2 accounts
- 4 business-hour SLA
05
Cloud Care · Advanced
For companies with critical applications that need proactive support.
USD 2.950 / monthMonthly service
32 hours/month
- 32 hours/month
- Up to 300 resources and 4 accounts
- 2-hour SLA for critical incidents
06
Microsoft 365 · Micro
For very small companies that need to delegate basic Microsoft 365 operations.
USD 190 / monthMonthly service
Up to 10 users
- Up to 10 users
- 6 hours per month
- Users, licenses and mailboxes
07
Microsoft 365 · Essential
For small companies that use M365 every day and need recurring administrative support.
USD 490 / monthMonthly service
Up to 25 users
- Up to 25 users
- 10 hours per month
- Exchange Online and identities
08
Microsoft 365 · Starter
For SMEs that want to delegate Microsoft 365 administration on a regular basis.
USD 690 / monthMonthly service
Up to 50 users
- Up to 50 users
- 12 hours per month
- Standard full administration
09
Microsoft 365 · Business
Microsoft 365 administration for up to 100 users, with a periodic health check and good-practice recommendations.
USD 990 / monthMonthly service
Up to 100 users
- Up to 100 users
- 18 hours
- Periodic health check
10
Microsoft 365 · Advanced
Microsoft 365 administration for up to 250 users, with basic governance, a report and a monthly meeting.
USD 1.290 / monthMonthly service
Up to 250 users
- Up to 250 users
- 25 hours
- Basic governance
11
Intune · Micro
For organizations with a few devices already enrolled in Intune.
USD 190 / monthMonthly service
Up to 10 devices
- Up to 10 devices
- 3 hours
- Enrollment and basic administration
12
Intune · Essential
Intune administration for up to 25 devices, with policies, compliance and a quarterly review.
USD 340 / monthMonthly service
Up to 25 devices
- Up to 25 devices
- 8 hours
- Policies and compliance
13
Intune · Starter
Intune administration for up to 50 devices, with up to 4 standard changes and a monthly report.
USD 590 / monthMonthly service
Up to 50 devices
- Up to 50 devices
- 10 hours
- Up to 4 standard changes
14
Intune · Business
Intune administration for up to 100 devices, with a monthly compliance review and up to 6 standard changes.
USD 1.250 / monthMonthly service
Up to 100 devices
- Up to 100 devices
- 25 hours
- Monthly compliance review
15
Intune · Advanced
Intune administration for up to 250 devices, with up to 10 changes and a review with a monthly meeting.
USD 1.790 / monthMonthly service
Up to 250 devices
- Up to 250 devices
- 30 hours
- Up to 10 changes
16
Defender · Micro
For small companies that need Defender kept properly administered.
USD 190 / monthMonthly service
Up to 10 endpoints
- Up to 10 endpoints
- 3 hours
- Monthly review
17
Defender · Essential
Defender administration for up to 25 endpoints, with two scheduled reviews a month.
USD 340 / monthMonthly service
Up to 25 endpoints
- Up to 25 endpoints
- 8 hours
- Two scheduled reviews/month
18
Defender · Starter
Defender administration for up to 50 endpoints, with a weekly review and a monthly report.
USD 590 / monthMonthly service
Up to 50 endpoints
- Up to 50 endpoints
- 10 hours
- Weekly review
19
Defender · Business
Defender administration for up to 100 endpoints, with two weekly reviews and support on standard alerts.
USD 1.250 / monthMonthly service
Up to 100 endpoints
- Up to 100 endpoints
- 25 hours
- Two weekly reviews
20
Defender · Advanced
Defender administration for up to 250 endpoints, with three scheduled reviews a week and an executive report.
USD 1.750 / monthMonthly service
Up to 250 endpoints
- Up to 250 endpoints
- 30 hours
- Three scheduled reviews per week
21
Hour pack · Pack 5
For occasional technical needs without hiring a managed service.
USD 250One-off payment
5 hours
- 5 hours
- Windows/Linux
- AWS/Azure/GCP
22
Hour pack · Pack 7
7-hour package for infrastructure, servers and specialist remote support.
USD 335One-off payment
7 hours
- 7 hours
- Infrastructure and servers
- Specialist remote support
23
Hour pack · Pack 10
10-hour package with a volume rate, for servers and cloud.
USD 440One-off payment
10 hours
- 10 hours
- Preferential volume rate
- 8 business-hour SLA
24
Hour pack · Pack 15
15-hour package valid for 90 days, with higher priority and a bounded technical backlog.
USD 630One-off payment
15 hours
- 15 hours
- Valid for 90 days
- Higher priority
25
Hour pack · Pack 20
20-hour package with the best hourly rate, a 4 business-hour SLA and 90-day validity.
USD 760One-off payment
20 hours
- 20 hours
- Best hourly rate
- 4 business-hour SLA
Choosing a plan shows its scope. Requesting it opens the contact form with that selection and does not confirm the purchase.
Selected plan
Cloud Care Micro
Ongoing administration and support for your cloud infrastructure.
USD 180 / month Monthly service
3 hours per month
What is included
- 3 hours per month
- Up to 8 main resources
- 1 cloud account
- Basic administration
- Incidents and standard changes
- Basic backup review
Delivery: 8 business hours
Schedule, SLA and extra hours are those of the plan. Licenses and cloud consumption are separate.
Detailed comparison
Swipe sideways to see every plan.
| Item | Cloud Care · Micro | Cloud Care · Essential | Cloud Care · Starter | Cloud Care · Business | Cloud Care · Advanced | Microsoft 365 · Micro | Microsoft 365 · Essential | Microsoft 365 · Starter | Microsoft 365 · Business | Microsoft 365 · Advanced | Intune · Micro | Intune · Essential | Intune · Starter | Intune · Business | Intune · Advanced | Defender · Micro | Defender · Essential | Defender · Starter | Defender · Business | Defender · Advanced | Hour pack · Pack 5 | Hour pack · Pack 7 | Hour pack · Pack 10 | Hour pack · Pack 15 | Hour pack · Pack 20 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Price | USD 180 / month | USD 260 / month | USD 890 / month | USD 1.650 / month | USD 2.950 / month | USD 190 / month | USD 490 / month | USD 690 / month | USD 990 / month | USD 1.290 / month | USD 190 / month | USD 340 / month | USD 590 / month | USD 1.250 / month | USD 1.790 / month | USD 190 / month | USD 340 / month | USD 590 / month | USD 1.250 / month | USD 1.750 / month | USD 250 | USD 335 | USD 440 | USD 630 | USD 760 |
| Payment | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | Monthly service | One-off payment | One-off payment | One-off payment | One-off payment | One-off payment |
| Scope | For a company with a minimal cloud footprint that needs specialist access a few times a month. | For small companies that already depend on some cloud services but keep a simple environment. | For companies with a small, stable cloud environment that need expert support without hiring internally. | For companies that depend on the cloud to operate and need a faster response. | For companies with critical applications that need proactive support. | For very small companies that need to delegate basic Microsoft 365 operations. | For small companies that use M365 every day and need recurring administrative support. | For SMEs that want to delegate Microsoft 365 administration on a regular basis. | Microsoft 365 administration for up to 100 users, with a periodic health check and good-practice recommendati… | Microsoft 365 administration for up to 250 users, with basic governance, a report and a monthly meeting. | For organizations with a few devices already enrolled in Intune. | Intune administration for up to 25 devices, with policies, compliance and a quarterly review. | Intune administration for up to 50 devices, with up to 4 standard changes and a monthly report. | Intune administration for up to 100 devices, with a monthly compliance review and up to 6 standard changes. | Intune administration for up to 250 devices, with up to 10 changes and a review with a monthly meeting. | For small companies that need Defender kept properly administered. | Defender administration for up to 25 endpoints, with two scheduled reviews a month. | Defender administration for up to 50 endpoints, with a weekly review and a monthly report. | Defender administration for up to 100 endpoints, with two weekly reviews and support on standard alerts. | Defender administration for up to 250 endpoints, with three scheduled reviews a week and an executive report. | For occasional technical needs without hiring a managed service. | 7-hour package for infrastructure, servers and specialist remote support. | 10-hour package with a volume rate, for servers and cloud. | 15-hour package valid for 90 days, with higher priority and a bounded technical backlog. | 20-hour package with the best hourly rate, a 4 business-hour SLA and 90-day validity. |
| Result | Ongoing administration and support for your cloud infrastructure. | Ongoing administration and support for your cloud infrastructure. | Ongoing administration and support for your cloud infrastructure. | Ongoing administration and support for your cloud infrastructure. | Ongoing administration and support for your cloud infrastructure. | Delegate day-to-day Microsoft 365 administration to specialists. | Delegate day-to-day Microsoft 365 administration to specialists. | Delegate day-to-day Microsoft 365 administration to specialists. | Delegate day-to-day Microsoft 365 administration to specialists. | Delegate day-to-day Microsoft 365 administration to specialists. | Administration and support for devices managed with Intune. | Administration and support for devices managed with Intune. | Administration and support for devices managed with Intune. | Administration and support for devices managed with Intune. | Administration and support for devices managed with Intune. | Keep Microsoft Defender administered and supported by specialists. | Keep Microsoft Defender administered and supported by specialists. | Keep Microsoft Defender administered and supported by specialists. | Keep Microsoft Defender administered and supported by specialists. | Keep Microsoft Defender administered and supported by specialists. | Specialist technical support when you need it, without a monthly service. | Specialist technical support when you need it, without a monthly service. | Specialist technical support when you need it, without a monthly service. | Specialist technical support when you need it, without a monthly service. | Specialist technical support when you need it, without a monthly service. |
| Delivery | 8 business hours | 8 business hours | Recurring | Recurring | Recurring | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | Monthly | 60 days | 60 days | 8 business hours | 90 days | 90 days |
| Includes | 3 hours per month | 5 hours/month | 8 hours/month of support and administration | 16 hours/month | 32 hours/month | Up to 10 users | Up to 25 users | Up to 50 users | Up to 100 users | Up to 250 users | Up to 10 devices | Up to 25 devices | Up to 50 devices | Up to 100 devices | Up to 250 devices | Up to 10 endpoints | Up to 25 endpoints | Up to 50 endpoints | Up to 100 endpoints | Up to 250 endpoints | 5 hours | 7 hours | 10 hours | 15 hours | 20 hours |
Reference prices for the standard scope. The final scope is validated before the commercial proposal. Taxes, cloud consumption, third-party licenses and other external costs are not included unless expressly stated.
Recurring administration and an hour pack are not the same contract. No plan adds coverage that is not written down.
02
What this service includes
Recurring administration and an hour pack are not the same contract. No plan adds coverage that is not written down.
What you buy
A Cloud Care, Microsoft 365, Intune, Defender or hour-pack plan.
What you receive
Hours, administration and, depending on the plan, monitoring, reports or scheduled reviews.
Where it stops
Schedule, SLA and extra hours are those of the plan. Licenses and cloud consumption are separate.
03
How it works
Choose what needs to be administered. Then choose the plan by size, hours and schedule.
- 01
Choose the level
Pick the plan that matches the size and the decision you need to make.
- 02
We validate the scope
We confirm the starting point and the conditions of the published plan.
- 03
We do the agreed work
The work stays inside the scope of the plan you request.
- 04
You receive the result
You receive the deliverables defined for that plan.
Recurring administration and an hour pack are not the same contract. No plan adds coverage that is not written down.
OpsAnalytics experience
The service sets the next step.
Published cases show how OpsAnalytics supports architecture, operations and the decisions that follow.
04
Frequently asked questions
Conditions that change the decision to buy.
Do these services work with any cloud provider?
Yes. The packages are designed for AWS, Microsoft Azure and Google Cloud. An advisor validates the scope against the real infrastructure.
Can I hire an assessment before Managed Services?
Yes. Many companies start with a Cloud Assessment and then define Managed Services, FinOps or Migration with more clarity.
What happens if I exceed the included resources?
An advisor validates it against the environment. Scope can be expanded or moved to a higher-capacity plan.
Does the price include AWS, Azure or Google Cloud licenses?
No. The price covers OpsAnalytics professional services. Cloud consumption and licenses are billed separately.
Not sure which plan you need?
Tell us about your starting point. We will help you identify the right plan and confirm its scope.