01
Pack 5
For occasional technical needs without hiring a managed service.
USD 250One-off payment
5 hours
- 5 hours
- Windows/Linux
- AWS/Azure/GCP
Hour Packs
Specialist technical support when you need it, without a monthly service.
Hour packs for servers and cloud. Price, validity and SLA are those published in each pack.
From
USD 250 One-off payment
Pack 5: 5 hours. Reference price, subject to scope validation.
- 01Defined scope
Each plan states what is included and where it stops.
- 02Visible prices
The reference amount is shown on every plan.
- 03Validation first
Scope is confirmed before the proposal.
01
Hour packs
Packs of 5, 7, 10, 15 and 20 hours. The price is the price of the pack you choose.
02
Pack 7
7-hour package for infrastructure, servers and specialist remote support.
USD 335One-off payment
7 hours
- 7 hours
- Infrastructure and servers
- Specialist remote support
03
Pack 10
10-hour package with a volume rate, for servers and cloud.
USD 440One-off payment
10 hours
- 10 hours
- Preferential volume rate
- 8 business-hour SLA
04
Pack 15
15-hour package valid for 90 days, with higher priority and a bounded technical backlog.
USD 630One-off payment
15 hours
- 15 hours
- Valid for 90 days
- Higher priority
05
Pack 20
20-hour package with the best hourly rate, a 4 business-hour SLA and 90-day validity.
USD 760One-off payment
20 hours
- 20 hours
- Best hourly rate
- 4 business-hour SLA
Choosing a plan shows its scope. Requesting it opens the contact form with that selection and does not confirm the purchase.
Selected plan
Hour Packs — Pack 5
For occasional technical needs without hiring a managed service.
USD 250 One-off payment
5 hours
What is included
- 5 hours
- Windows/Linux
- AWS/Azure/GCP
- Valid for 60 days
Delivery: 60 days
It is not a monthly service. Validity and SLA, when the pack publishes them, are those of that pack. Licenses and cloud consumption are separate.
Detailed comparison
Swipe sideways to see every plan.
| Item | Pack 5 | Pack 7 | Pack 10 | Pack 15 | Pack 20 |
|---|---|---|---|---|---|
| Price | USD 250 | USD 335 | USD 440 | USD 630 | USD 760 |
| Hours | 5 | 7 | 10 | 15 | 20 |
| Scope | Windows/Linux · AWS/Azure/GCP | Infrastructure and servers | Servers and cloud | Higher priority · bounded backlog | Best hourly rate |
| SLA | — | — | 8 business hours | — | 4 business hours |
| Validity | 60 days | 60 days | — | 90 days | 90 days |
Reference prices for the standard scope. The final scope is validated before the commercial proposal. Taxes, cloud consumption, third-party licenses and other external costs are not included unless expressly stated.
Each pack states hours, scope, validity and, when it applies, an SLA. It is not a monthly service.
02
What this service includes
Each pack states hours, scope, validity and, when it applies, an SLA. It is not a monthly service.
What you buy
An hour pack: 5, 7, 10, 15 or 20 hours.
What you receive
Technical support hours for servers and cloud, with the validity that pack publishes.
Where it stops
It is not a monthly service. Validity and SLA, when the pack publishes them, are those of that pack. Licenses and cloud consumption are separate.
03
How it works
The pack depends on the hours you need and on the published validity.
- 01
Choose the level
Pick the plan that matches the size and the decision you need to make.
- 02
We validate the scope
We confirm the starting point and the conditions of the published plan.
- 03
We do the agreed work
The work stays inside the scope of the plan you request.
- 04
You receive the result
You receive the deliverables defined for that plan.
Each pack states hours, scope, validity and, when it applies, an SLA. It is not a monthly service.
OpsAnalytics experience
The service sets the next step.
Published cases show how OpsAnalytics supports architecture, operations and the decisions that follow.
04
Frequently asked questions
Conditions that change the decision to buy.
Do hour packs work with any cloud provider?
Yes. The packages are designed for AWS, Microsoft Azure and Google Cloud. An advisor validates the scope against the real infrastructure.
What happens if I exceed the included resources?
An advisor validates it against the environment. Scope can be expanded or moved to a higher-capacity plan.
Does the price include AWS, Azure or Google Cloud licenses?
No. The price covers OpsAnalytics professional services. Cloud consumption and licenses are billed separately.
Not sure which Hour Packs plan you need?
Tell us about your starting point for Hour Packs. We will help you identify the right plan and confirm its scope.