Cloud Care

Ongoing administration and support for your cloud infrastructure.

Cloud Care administers and supports cloud infrastructure inside the plan you choose. Schedule, SLA, hours and price are those published in that plan.

From

USD 180 / month Monthly service

Micro: 3 hours per month. Reference price, subject to scope validation.

  • 01
    Defined scope

    Each plan states what is included and where it stops.

  • 02
    Visible prices

    The reference amount is shown on every plan.

  • 03
    Validation first

    Scope is confirmed before the proposal.

01

Cloud Care plans

Micro, Essential, Starter, Business and Advanced. The price is the price of the plan you choose.

See the detailed comparison

01

Micro

For a company with a minimal cloud footprint that needs specialist access a few times a month.

USD 180 / monthMonthly service

3 hours per month

  • 3 hours per month
  • Up to 8 main resources
  • 1 cloud account

02

Essential

For small companies that already depend on some cloud services but keep a simple environment.

USD 260 / monthMonthly service

5 hours/month

  • 5 hours/month
  • Up to 20 resources
  • 1 account

03

Starter

For companies with a small, stable cloud environment that need expert support without hiring internally.

USD 890 / monthMonthly service

8 hours/month of support

  • 8 hours/month of support
  • Up to 40 resources and 1 account
  • Response SLA: 8 business hours

04

Business

For companies that depend on the cloud to operate and need a faster response.

USD 1.650 / monthMonthly service

16 hours/month

  • 16 hours/month
  • Up to 120 resources and 2 accounts
  • 4 business-hour SLA

05

Advanced

For companies with critical applications that need proactive support.

USD 2.950 / monthMonthly service

32 hours/month

  • 32 hours/month
  • Up to 300 resources and 4 accounts
  • 2-hour SLA for critical incidents

Choosing a plan shows its scope. Requesting it opens the contact form with that selection and does not confirm the purchase.

Selected plan

Cloud Care Micro

For a company with a minimal cloud footprint that needs specialist access a few times a month.

USD 180 / month Monthly service

3 hours per month

What is included

  • 3 hours per month
  • Up to 8 main resources
  • 1 cloud account
  • Basic administration
  • Incidents and standard changes
  • Basic backup review

Delivery: 8 business hours

Schedule, SLA and the extra hour, when the plan publishes them, are those of that plan. Licenses and cloud consumption are separate.

Detailed comparison

Swipe sideways to see every plan.

Comparison of Cloud Care
ItemMicroEssentialStarterBusinessAdvanced
PriceUSD 180 / monthUSD 260 / monthUSD 890 / monthUSD 1.650 / monthUSD 2.950 / month
Hours/month3 h/month5 h/month8 h/month16 h/month32 h/month
Resources / accounts8 resources · 1 account20 resources · 1 account40 resources · 1 account120 resources · 2 accounts300 resources · 4 accounts
Schedule——Mon–Fri 9–18 GMT-3Mon–Fri 8–20P1 after hours
SLA8 business hours8 business hours8 business hours4 h · critical 2 hCritical 2 h · rest 4 h
MonitoringNo permanent proactive monitoringBasic availabilityBasicConfigured alertsProactive + runbooks
IncludesBasic backup reviewActivity summary1 monthly reportBackups + light FinOpsQuarterly security + rollover
Extra hour——USD 125USD 110USD 95

Reference prices for the standard scope. The final scope is validated before the commercial proposal. Taxes, cloud consumption, third-party licenses and other external costs are not included unless expressly stated.

Each plan states hours, resources, schedule and SLA. Cloud consumption and provider licenses are not included.

02

What this service includes

Each plan states hours, resources, schedule and SLA. Cloud consumption and provider licenses are not included.

01

What you buy

A Cloud Care plan: Micro, Essential, Starter, Business or Advanced.

    02

    What you receive

    Hours, administration and, depending on the plan, monitoring, reports or scheduled reviews.

      03

      Where it stops

      Schedule, SLA and the extra hour, when the plan publishes them, are those of that plan. Licenses and cloud consumption are separate.

        03

        How it works

        The plan depends on the size of the environment, the hours and the schedule.

        1. 01

          Choose the level

          Pick the plan that matches the size and the decision you need to make.

        2. 02

          We validate the scope

          We confirm the starting point and the conditions of the published plan.

        3. 03

          We do the agreed work

          The work stays inside the scope of the plan you request.

        4. 04

          You receive the result

          You receive the deliverables defined for that plan.

        Each plan states hours, resources, schedule and SLA. Cloud consumption and provider licenses are not included.

        OpsAnalytics experience

        The service sets the next step.

        Published cases show how OpsAnalytics supports architecture, operations and the decisions that follow.

        View success stories

        04

        Frequently asked questions

        Conditions that change the decision to buy.

        Does Cloud Care work with any cloud provider?

        Yes. The packages are designed for AWS, Microsoft Azure and Google Cloud. An advisor validates the scope against the real infrastructure.

        Can I hire an assessment before Cloud Care?

        Yes. Many companies start with a Cloud Assessment and then define the plan with more clarity.

        What happens if I exceed the included resources?

        An advisor validates it against the environment. Scope can be expanded or moved to a higher-capacity plan.

        Does the price include AWS, Azure or Google Cloud licenses?

        No. The price covers OpsAnalytics professional services. Cloud consumption and licenses are billed separately.

        Not sure which Cloud Care plan you need?

        Tell us about your starting point for Cloud Care. We will help you identify the right plan and confirm its scope.